Private BetaSupport channels for the Lexicon Private Beta research software. Use the route that best matches your inquiry. Lexicon is a research and backtesting tool, not a broker, not a signal service, and not financial advice.
One address handles platform, technical, and general inquiries for the Private Beta. We respond to research-software questions only.
support@prismarksystems.comActive Private Beta participants can report engine discrepancies, UI friction, or documentation gaps through the in-app feedback module. This channel is for research-software validation only and is not monitored for trading, signal, or account questions.
For authentication, data-feed, or platform access issues, contact the engineering team at support@prismarksystems.com. Support covers Private Beta platform use only; it does not provide trading advice, trade calls, or brokerage services.
For partnership, press, academic, or general platform questions, use the same support address: support@prismarksystems.com. We do not respond to profit-guarantee, signal-subscription, or live-execution requests, as Lexicon is research software.
Lexicon is Private Beta research software. Outputs are for historical backtesting and research review only and are not financial advice, not signals, not a broker, not live execution, and not a profit system.